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Select a tier and pay with Alipay or WeChat
Verify information and process during working hours
Activation takes effect immediately after completion, no redemption needed
After successful payment, the system issues the card code instantly. Please copy it and redeem it on the corresponding platform. Do not share the card code with others.
Virtual goods cannot be refunded once delivered. If the card code itself is invalid, please contact customer service within 24 hours with your order number and a screenshot of the error.
After payment, how long until it can actually be used?
This is a manually activated category. After successful payment, the order enters the processing queue. Customer service verifies the information and completes activation during working hours. Once completed, it is ready to use, and you do not need to do any redemption steps.
Where do I find the card code and redemption information?
It will be listed directly on the payment success page, and later you can also find it anytime in "User Center → My Card Codes". Manually activated categories do not issue card codes; activation takes effect once completed.
What payment methods can I use?
On the order page, you can choose Alipay, WeChat, and other channels, then proceed to payment. After successful payment, the system automatically calls back, and the order status advances on its own. No screenshot reporting is needed.
Who is responsible if there is a problem?
It follows the period marked in the "After-sales Terms" on this page. If a non-human usage issue occurs within the period, bring the order number and error screenshot and submit them via online customer service or "User Center → Tickets". We will check this order's processing logs for verification.
Can I get a refund?
Virtual goods do not support no-reason refunds after delivery. If the card code itself is invalid, or activation truly was not completed, contact customer service within 24 hours with the order number and screenshot. After verification, we will resend or refund.
What hours is customer service online?
Manual online hours are 13:00–01:00(UTC+8). Outside online hours, you can leave a message in the ticket, or click the customer service floating icon in the lower right corner. After service resumes, replies will be given in the order submitted.
